For a moment, just imagine a scenario in which you are in the airport waiting to catch your flight. Suddenly, across the counter, you see a young lady leaning casually against a pole and communicating on the phone. As she talks, you cannot hear what she is saying but she is so much at ease and playfully strokes the pole. Intermittenly, she laughs as if the person she is communicating with is just by her side. You will not think twice before you conclude that she must be talking with a loved one, even though you did not hear a single word of the conversation.
Such is the amazing power of non-verbal communication. You have been able to deduce and reach a conclusion on the lady’s action based on her non-verbal clues. According to researchers and psychologists, up to 80% of all communication is based on non-verbal clues. Only about 20% is based on oral signals.
Now that may sound quite surprising but that is what science has shown us. For millions of years, humans have been making use of non-verbal clues while communicating. It is the non-verbal clues that bind a mother to her baby and enables her to know when the baby is in distress even when the baby is not crying. It is these same clues that allow a parent to know that a child is lying even when he or she is swearing to the high heavens.
Non-verbal clues are very important aspects of our lives but the most surprising thing is that only a few of us are even aware of such clues not to even talk of utilizing them. Diplomats are some of the professionals that have been trained in mastering these clues and using them to them own advantage. You can also learn them and discover a new way to communicate-non verbally.